Challenge:

• Establish an information platform for multiple medical and healthcare facilities
• Upgrade the department’s supervision capabilities in informatics
• Increase community access to healthcare information

One of our healthcare clients manages a large number of primary medical and healthcare facilities. To improve care and prepare for the future, the client wanted a single information platform so it could more effectively coordinate and deliver coverage across all those facilities in their region.

To achieve this, the client knew they needed to upgrade the department’s supervisory capabilities in informatics. Their information architect explains, “Our supervision capabilities in informatization were relatively weak, so we were unable to complete the effective management of all the medical facilities within the region.”

The client also was unable to achieve true data sharing and interconnectivity for medical facilities of different hierarchical levels, and between medical facilities of the same level. As a result they were unable to coordinate processes such as referrals to specialists, tiered diagnosis and treatment, remote diagnosis and treatment through an information system.

Solution:

• Established a core information platform
• Categorized apps according to function and purpose to streamline the portfolio
• Incorporated big data analytics to improve decision making

To build a foundation for improvement and to accommodate future growth, DXC Technology established an integrated management system that covers regional medical facilities, medical businesses, and a large, growing population. The system improves data sharing between medical and healthcare facilities, and facilitates the collaboration of processes between medical facilities. It also minimizes the investments necessary to participate. DXC’s solution created six categories of apps that enable core business processes, such as supervision from governmental departments, the informatization of primary healthcare facilities, residents’ health apps, big data analytics and more.

The platform uses big data analytics technology in the government’s decision-making process for their supervision, and for residents’ medical records.

Results:

• Improved medical policies and the ability to more effectively drive reforms
• Obtained higher standards of information for the medical community
• Enhanced community access to information and recognition of the medical and healthcare sector

DXC’s solution is playing a vital role in the implementation of reforms in medical policies and the development of an overall plan for the informatics of the country’s health and medical sector. The connected health platform has compiled the records of citizens throughout the province. Better information gathering, analysis and sharing have raised the standard of information for the medical sector in the client's region. These elements have also improved the public’s access to and recognition of the medical and healthcare sector.

“DXC’s innovative aspect lies in two areas; its cloud computing technology and big data analytics technology,” the client said. “First, our core processes platform is deployed in our cloud. For primary healthcare facilities, as long as they have access to the private network, there is no need to purchase other additional IT equipment. Secondly, DXC utilizes big data analytics technology in the government’s decision-making process for their supervision, and for residents’ medical records.”